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Top Phone Answering Service Companies in USA

Phone answering service companies in the USA can help businesses in several ways. A phone answering service can ensure that all incoming calls are answered promptly and professionally, giving your business a more polished and organized image. A phone answering service can provide customers with quick and efficient assistance, helping to resolve their queries or concerns. With a phone answering service, you can ensure that your business is available to customers around the clock, even outside of regular business hours. Employing a full-time receptionist can be expensive for a small business, but outsourcing this service to a phone answering company can be much more affordable. Depending on the nature of your business, a phone answering service can route calls to the appropriate department or staff member, ensuring that the right person handles each call. A phone answering service can take messages and relay them to you via email, text message, or voicemail, allowing you to stay on top of important calls even when you’re not available. A phone answering service can help your business provide better customer service, improve its image, and save costs, all while giving you more time to focus on your core business activities.

 

List of the Best Phone Answering Service Companies in USA

At LC Computer Services we understand that when technology problems arise, people need a company they can trust. Our office is committed to providing you with honest, reliable and hard working service. We count with a wide variety of certifications. We will work diligently to address your needs and explore all possible options to help you achieve the best solutions. Our primary… Read More
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    Employees: NA
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    Min. Project amount: $25000
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    Country: USA
Social Media Marketing Facebook, Twitter, LinkedIn, Instagram, Pinterest and more... New and existing customers are talking with friends, looking for special offers and are being influenced by your competitors every day. Our Managed Social Media Marketing Strategies maximize your online presence and ensure that customers can easily find and communicate with your business. We develop and manage Posts, Profiles, Campaigns,… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
Hall of Fame Marketing serves your roofing company’s online marketing needs. Marketing online is only getting bigger. Are you being left behind? Rather than hire a part time employee to learn as they go, hire a professional with over 4 years of experience in online marketing. Call today and find out how your company can survive in this new world!… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
WEB DEVELOPMENT Effective web design is crucial to B2B & B2C strategy. Intuitively and quickly finding information in the least number of clicks converts into valuable leads. PHOTOGRAPHY Business headshots, location specific, residential showcasing and more. Danks Designs can acheive results to help you and your business stand out. DIGITAL MEDIA Danks Designs is a full-service digital strategy and marketing… Read More
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    Employees: NA
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    Min. Project amount: $25000
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    Country: USA
Many of us have complex ideas and personal stories that are not able to be communicated easily. California Dingo Media will tailor a personalized work-flow to locate and solve any communication breakdown to your audience using crafted graphic design and video. Creative problem-solving that takes complex ideas and turns them into "I Get It!" results for your target audience. Read More
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    Employees: NA
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    Min. Project amount: $25000
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    Country: USA
Creative Civilization is a new breed of agency uniquely qualified in the general market, Hispanic market, and business-to-business segment, offering solutions for the total market. The Agency offers a full range of marketing, branding, advertising, public relations and social media services. Founded in 1999 by national advertising leaders Al Aguilar and Gisela Girard, Creative Civilization is headquartered in San Antonio,… Read More
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    Employees: 11 to 50
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    Min. Project amount: $25000
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    Country: USA
ADVERTISING STRATEGY & MEDIA PLANNING No matter how great your product or how strong your message, your company may still fall flat if they aren’t seen and heard. Our strategic media team draws on broad, deep knowledge of the markets we serve, in-depth research, and meticulous planning to develop reasoned, targeted media strategies that get you noticed and deliver measurable… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
Digital Marketing Logo + Brand Identity Google My Business Set Up + Optimization Social Media Page Creation Social Media 1:1 Training Custom Social Media Assests Package Lead Generation Social Ads, Google Ads, Retargeting Ads, Display Ads Landing Page Design + Development Call Tracking Content Creation Quarterly “Media Day” Production Shoot Youtube Channel Creation + Management Social Media Content Management Website… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
Door Direct LLC is a direct marketing company focusing on direct-to-door delivery of advertising materials to consumers and small businesses. A prolific combination of Advertising and New Media, Sepia Advertising is credited to be the best digital marketing company in Noida. We have become a trusted name in branding and business promotion with special focus on Online Marketing services. The… Read More
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    Employees: NA
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    Min. Project amount: $25000
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    Country: USA
Our mission is to revolutionise the web presence of Australian SMEs by producing Responsive Websites, Email marketing, and Customer Relationship Management (CRM) tools that generate measurable results. Our catalogue of tools and products are all developed in-house by a team of programming and graphic design experts, and undergo extensive testing to ensure they're easy to use, look fantastic, and achieve everything you want them to. We… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA

** Buyer's Guide **

1. What is the best phone answering service for small business in US?

There are several phone answering services available for small businesses in the US. The best one for you will depend on your specific needs and budget. However, here are some top options to consider:

 

Ruby Receptionists: This is a popular phone answering service that offers live receptionists to answer your calls and provide personalized service. They have plans starting at $299 per month.

 

AnswerConnect: This service provides 24/7 answering services and offers bilingual agents. They have plans starting at $50 per month.

 

Smith.ai: This service offers a virtual receptionist service that can handle your calls, schedule appointments, and more. They have plans starting at $140 per month.

 

VoiceNation: This service provides live answering services, as well as virtual receptionist services, and call center services. They have plans starting at $30 per month.

 

PATLive: This service offers live answering services, as well as bilingual agents and appointment scheduling. They have plans starting at $149 per month.

 

Before selecting a phone answering service, it’s important to assess your specific needs and budget and to compare the features and pricing of different providers to find the one that’s the best fit for your small business.

 

2. When should I opt for Phone answering Companies in USA?

You may want to consider opting for a phone answering service in the USA if you are a small business owner and find it challenging to handle all of your incoming calls by yourself or with a small team. Here are some specific situations where a phone answering service can be particularly beneficial:


Limited availability: If you or your team are frequently unavailable to answer calls due to meetings, appointments, or other work responsibilities, a phone answering service can ensure that all calls are answered promptly and professionally.


High call volume: If your business receives a high volume of calls, it may be difficult to manage them all effectively. A phone answering service can help you handle the influx of calls and provide personalized service to each caller.


After-hours support: If your business operates outside of regular business hours, a phone answering service can provide 24/7 support to your customers, ensuring that their needs are met even when you’re not available.


Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. A phone answering service can provide a cost-effective alternative while still ensuring that your calls are answered professionally.


A phone answering service can help you manage your incoming calls more efficiently, provide better customer service, and save time and money for your business.


3. What questions you must ask the Phone answering companies before hiring?

Before hiring a phone answering service, it’s important to ask the right questions to ensure that the service meets your business needs. Here are some questions to consider asking:

 

What types of services do you offer? It’s important to understand the services offered by the phone answering company and whether they align with your business needs.

 

What are your hours of operation? You need to know the hours that the phone answering company will be available to answer your calls.

 

How are calls handled? Find out how the phone answering company handles calls, including whether they provide live operators or an automated service.

 

What is your pricing structure? Understand how much the service will cost and what is included in the pricing.

 

Can I customize my service? Find out if the phone answering company can customize their service to meet your specific business needs.

 

What training do your agents receive? It’s important to know how the phone answering company trains their agents to ensure that they provide quality service.

 

Can I review call recordings or transcripts? Find out if the phone answering company provides call recordings or transcripts for review.

 

What is your data privacy and security policy? You want to ensure that the phone answering company has appropriate policies and procedures in place to protect your business and customer data.

 

By asking these questions, you can evaluate whether the phone answering service is a good fit for your business and make an informed decision.

 

4. What questions you must ask the Phone Answering companies before hiring?

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