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Top Phone Answering Service Companies in USA

Phone answering service companies in the USA can help businesses in several ways. A phone answering service can ensure that all incoming calls are answered promptly and professionally, giving your business a more polished and organized image. A phone answering service can provide customers with quick and efficient assistance, helping to resolve their queries or concerns. With a phone answering service, you can ensure that your business is available to customers around the clock, even outside of regular business hours. Employing a full-time receptionist can be expensive for a small business, but outsourcing this service to a phone answering company can be much more affordable. Depending on the nature of your business, a phone answering service can route calls to the appropriate department or staff member, ensuring that the right person handles each call. A phone answering service can take messages and relay them to you via email, text message, or voicemail, allowing you to stay on top of important calls even when you’re not available. A phone answering service can help your business provide better customer service, improve its image, and save costs, all while giving you more time to focus on your core business activities.

 

List of the Best Phone Answering Service Companies in USA

ADVERTISING STRATEGY & MEDIA PLANNING No matter how great your product or how strong your message, your company may still fall flat if they aren’t seen and heard. Our strategic media team draws on broad, deep knowledge of the markets we serve, in-depth research, and meticulous planning to develop reasoned, targeted media strategies that get you noticed and deliver measurable… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
Digital Marketing Logo + Brand Identity Google My Business Set Up + Optimization Social Media Page Creation Social Media 1:1 Training Custom Social Media Assests Package Lead Generation Social Ads, Google Ads, Retargeting Ads, Display Ads Landing Page Design + Development Call Tracking Content Creation Quarterly “Media Day” Production Shoot Youtube Channel Creation + Management Social Media Content Management Website… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
Door Direct LLC is a direct marketing company focusing on direct-to-door delivery of advertising materials to consumers and small businesses. A prolific combination of Advertising and New Media, Sepia Advertising is credited to be the best digital marketing company in Noida. We have become a trusted name in branding and business promotion with special focus on Online Marketing services. The… Read More
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    Employees: NA
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    Min. Project amount: $25000
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    Country: USA
Our mission is to revolutionise the web presence of Australian SMEs by producing Responsive Websites, Email marketing, and Customer Relationship Management (CRM) tools that generate measurable results. Our catalogue of tools and products are all developed in-house by a team of programming and graphic design experts, and undergo extensive testing to ensure they're easy to use, look fantastic, and achieve everything you want them to. We… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA

Technali

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Whether your business is financial, medical, dental, legal, or other industry, we are your technology partner. We understand that every business is different, and we implement unique solutions tailored to your corporate needs. We utilize a collaborative approach with your team to meet your goals on a global level. Our clients see results on the bottom line through improved processes… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
Velocity Technology Partners has been providing professional IT Support for businesses since 2005.  We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses.  Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology. Our team of… Read More
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    Employees: 11 to 50
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    Min. Project amount: $25000
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    Country: USA
More than simply upgrading your data center, digital transformation demands a fresh, strategic look at every process, priority, and objective. How can you simplify your technical environment while improving agility, availability, and performance? When do you extend your legacy systems—and when do you migrate away from them? Where do your systems and data belong on the public /private cloud spectrum,… Read More
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    Employees: 1 1 to 50
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    Min. Project amount: $25000
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    Country: USA
Wolf Technology Group is the Southeast’s leading IT support services provider. Whether you’re a start-up company or a more established business, we understand how critical it is to consistently meet the current and evolving demands of your business. With Wolf TG, you can “grow as you go,” meaning you have the flexibility to scale your managed IT services package as… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA

Foojee

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Most businesses don’t have someone they can rely on to secure and manage their Apple technology. We’ve cracked the code on creating a team that loves technology and absolutely loves serving people. Did we mention we're Apple experts? So you end up getting a reliable technology team, whose company you also enjoy. Managed Service Agreements Network & Wifi MDM (Mobile… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA

Analytix

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Businesses of all sizes are faced with a rapidly-changing competitive environment. Companies that possess both the ability to successfully navigate obstacles, and the agility to react to market conditions, are better positioned for long term success. Analytix Solutions helps your company tackle these types of challenges. We empower business owners to confidently make informed decisions and positively impact profitability. We… Read More
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    Employees: 500 to 1,000
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    Min. Project amount: $25000
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    Country: U.S.A

** Buyer's Guide **

1. What is the best phone answering service for small business in US?

There are several phone answering services available for small businesses in the US. The best one for you will depend on your specific needs and budget. However, here are some top options to consider:

 

Ruby Receptionists: This is a popular phone answering service that offers live receptionists to answer your calls and provide personalized service. They have plans starting at $299 per month.

 

AnswerConnect: This service provides 24/7 answering services and offers bilingual agents. They have plans starting at $50 per month.

 

Smith.ai: This service offers a virtual receptionist service that can handle your calls, schedule appointments, and more. They have plans starting at $140 per month.

 

VoiceNation: This service provides live answering services, as well as virtual receptionist services, and call center services. They have plans starting at $30 per month.

 

PATLive: This service offers live answering services, as well as bilingual agents and appointment scheduling. They have plans starting at $149 per month.

 

Before selecting a phone answering service, it’s important to assess your specific needs and budget and to compare the features and pricing of different providers to find the one that’s the best fit for your small business.

 

2. When should I opt for Phone answering Companies in USA?

You may want to consider opting for a phone answering service in the USA if you are a small business owner and find it challenging to handle all of your incoming calls by yourself or with a small team. Here are some specific situations where a phone answering service can be particularly beneficial:


Limited availability: If you or your team are frequently unavailable to answer calls due to meetings, appointments, or other work responsibilities, a phone answering service can ensure that all calls are answered promptly and professionally.


High call volume: If your business receives a high volume of calls, it may be difficult to manage them all effectively. A phone answering service can help you handle the influx of calls and provide personalized service to each caller.


After-hours support: If your business operates outside of regular business hours, a phone answering service can provide 24/7 support to your customers, ensuring that their needs are met even when you’re not available.


Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. A phone answering service can provide a cost-effective alternative while still ensuring that your calls are answered professionally.


A phone answering service can help you manage your incoming calls more efficiently, provide better customer service, and save time and money for your business.


3. What questions you must ask the Phone answering companies before hiring?

Before hiring a phone answering service, it’s important to ask the right questions to ensure that the service meets your business needs. Here are some questions to consider asking:

 

What types of services do you offer? It’s important to understand the services offered by the phone answering company and whether they align with your business needs.

 

What are your hours of operation? You need to know the hours that the phone answering company will be available to answer your calls.

 

How are calls handled? Find out how the phone answering company handles calls, including whether they provide live operators or an automated service.

 

What is your pricing structure? Understand how much the service will cost and what is included in the pricing.

 

Can I customize my service? Find out if the phone answering company can customize their service to meet your specific business needs.

 

What training do your agents receive? It’s important to know how the phone answering company trains their agents to ensure that they provide quality service.

 

Can I review call recordings or transcripts? Find out if the phone answering company provides call recordings or transcripts for review.

 

What is your data privacy and security policy? You want to ensure that the phone answering company has appropriate policies and procedures in place to protect your business and customer data.

 

By asking these questions, you can evaluate whether the phone answering service is a good fit for your business and make an informed decision.

 

4. What questions you must ask the Phone Answering companies before hiring?

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