Mobilock is crucial for our daily operations. We track our devices with our partners daily several times, mobilock dashboard is one of the tabs that I have all day open. We get LIVE information about what our partners are doing on the tablet as well as technical info that we need for any changes.
Pros1. Customer service and the Mobilock team prompt cooperation. Guys from Mobilock not only resolve all my questions immediately after asking, but also go the extra mile to develop new features for us, upload things from their side for us within a specific time frame when we are in a rush and need to resolve something immediately. Yukti is handling their CS in the best manner and Amit is always helping out with any extension of the collaboration. 2. Eva notifications – notifies you LIVE within the dashboard about devices becoming inactive/active/locked/unlocked, which is the coolest feature 3. You can track LIVE if the device is on 3G/WiFi, what is going on on the device, location of device, what version of your apps are they on, all LIVE, without a delay, which is crucial for our business, since we work in fast-paced environment 4. I wont write in here every feature that I find massively valuable, but over all we are using Mobilock for nearly 120 partners right now and we are more than satisfied
ConsI would really appreciate from Mobilock in the future to expand their “selected devices” to as many as possible so we could do silent updates on our devices as well.
