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Top Phone Answering Service Companies in USA

Phone answering service companies in the USA can help businesses in several ways. A phone answering service can ensure that all incoming calls are answered promptly and professionally, giving your business a more polished and organized image. A phone answering service can provide customers with quick and efficient assistance, helping to resolve their queries or concerns. With a phone answering service, you can ensure that your business is available to customers around the clock, even outside of regular business hours. Employing a full-time receptionist can be expensive for a small business, but outsourcing this service to a phone answering company can be much more affordable. Depending on the nature of your business, a phone answering service can route calls to the appropriate department or staff member, ensuring that the right person handles each call. A phone answering service can take messages and relay them to you via email, text message, or voicemail, allowing you to stay on top of important calls even when you’re not available. A phone answering service can help your business provide better customer service, improve its image, and save costs, all while giving you more time to focus on your core business activities.

 

List of the Best Phone Answering Service Companies in USA

Founded in 2011, Nirvana XP is based in Henderson, Las Vegas, Nevada, and has a team of over 50 employees. We provide smart, AI-driven point-of-sale systems for restaurants, helping them run smoothly with features like handheld devices, self-serve kiosks, and real-time reports. Our system makes managing orders, inventory, and payments easy. We proudly serve over 100 clients in India and… Read More
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    Employees: 51-100
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    Min. Project amount: $25000
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    Country: Henderson, NV
WebDesk Solution: Pioneering Digital Innovation At WebDesk Solution, we are a dynamic digital agency specializing in custom web design & development, eCommerce, mobile app development, and API integration. As certified partners with leading digital commerce platforms such as BigCommerce, Adobe Commerce, Shopify, Shift4Shop, and PrestaShop, we deliver top-notch solutions tailored to your business needs. With over 12 years of solid… Read More
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    Employees: 1 - 50
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    Min. Project amount: $1,000 - $10,000
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    Country: NY, USA

Bluell

5 (1)
Anpassat Fullstack-programvaruutvecklingsföretag På Bluell är vi specialiserade på omfattande Full Stack och anpassade mjukvaruutvecklingstjänster. Vi arbetar nära företag för att skapa skalbara SaaS-lösningar och skräddarsydda digitala produkter som effektiviserar din verksamhet. Våra tjänster täcker allt från webbutveckling till avancerad cybersäkerhet, vilket säkerställer att din digitala infrastruktur är både robust och säker. Vill du anställa förstklassiga utvecklare? Bluell erbjuder flexibla alternativ… Read More
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    Employees: 11 to 50
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    Min. Project amount: $5,000+
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    Country: CHEYENNE, WY
Designers X: Your One-Stop Design and Development Solution Based in Florida, Designers X offers a wide range of services, including web apps, mobile apps, e-commerce, custom development, and internet marketing. With years of experience, they provide tailored solutions to meet your specific needs. Read More
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    Employees: 11 to 50
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    Min. Project amount: $10,000+
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    Country: Florida, United States
A3Logics is an IT industry leader in digital transformation whether it is creating custom mobile apps or AI-powered software that allows businesses to thrive in the digital landscape. For over two decades now A3Logics - a CMMI Level 3 company that helps businesses gain unmatched competitive advantage and scale ROI. With 350+ tech experts under one roof, we have elevated… Read More
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  • Dollar
    Employees: 251 to 500
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    Min. Project amount: $1,000+
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    Country: California, USA

DevsNet

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We are dealing in ERP Solutions Like ODOO, ERPNEXT, SAP, Navision, Net Suite, EDI Integration, Various integrations with third party apps. Web & Mobile Development, Web App developments, e-commerce platforms like Shopify, Joomla, WordPress, Magento & Os-commerce development, ERP, CRM, CMS Solution, E-commerce Payment Integration Solution, Printing and publishing Services and lots more... Read More
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    Employees: 10 to 49
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    Min. Project amount: Undisloced
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    Country: Dhaka, Bangladesh
Flatworld Solutions (FWS) is a global company offering IT, Data Science, business consulting, and outsourcing solutions since 2002. The company was incorporated in 2004 with a focus on leveraging technology to help businesses streamline processes, enhance efficiency, boost productivity, improve effectiveness, save time, increase bottom lines, and negate global distances. Being in business for over 18 years, we are committed… Read More
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    Employees: 1000+
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    Min. Project amount: $1,000+
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    Country: Bengaluru, India
Studio.351 is a design and development company. Your success is our task. We create websites and apps for you that work. Everything you need in a few clicks. Read More
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    Employees: 11 to 50
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    Min. Project amount: $1,000+
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    Country: Lisboa, Portugal
Webs Leagues is a premier web design and development agency specializing in creating tailored digital solutions for businesses of all sizes. With a strong focus on dental website development, we help dental practices establish a professional and engaging online presence to attract and retain patients. Our team combines innovative design, seamless functionality, and strategic marketing to deliver websites that stand… Read More
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    Employees: 50 to 249
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    Min. Project amount: $1,000+
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    Country: Aiken, SC
ToXSL Technologies is a leading mobile app development company, renowned for offering the most innovative software solutions to clients worldwide. With more than 12 years in business, we have successfully assisted numerous businesses globally achieve their business goals with our premium software app development solutions. Our team of skilled developers keeps themselves updated with the latest technologies that help them… Read More
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    Employees: 101 to 250
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    Min. Project amount: $10,000+
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    Country: Sahibzada Ajit Singh Nagar, India

** Buyer's Guide **

1. What is the best phone answering service for small business in US?

There are several phone answering services available for small businesses in the US. The best one for you will depend on your specific needs and budget. However, here are some top options to consider:

 

Ruby Receptionists: This is a popular phone answering service that offers live receptionists to answer your calls and provide personalized service. They have plans starting at $299 per month.

 

AnswerConnect: This service provides 24/7 answering services and offers bilingual agents. They have plans starting at $50 per month.

 

Smith.ai: This service offers a virtual receptionist service that can handle your calls, schedule appointments, and more. They have plans starting at $140 per month.

 

VoiceNation: This service provides live answering services, as well as virtual receptionist services, and call center services. They have plans starting at $30 per month.

 

PATLive: This service offers live answering services, as well as bilingual agents and appointment scheduling. They have plans starting at $149 per month.

 

Before selecting a phone answering service, it’s important to assess your specific needs and budget and to compare the features and pricing of different providers to find the one that’s the best fit for your small business.

 

2. When should I opt for Phone answering Companies in USA?

You may want to consider opting for a phone answering service in the USA if you are a small business owner and find it challenging to handle all of your incoming calls by yourself or with a small team. Here are some specific situations where a phone answering service can be particularly beneficial:


Limited availability: If you or your team are frequently unavailable to answer calls due to meetings, appointments, or other work responsibilities, a phone answering service can ensure that all calls are answered promptly and professionally.


High call volume: If your business receives a high volume of calls, it may be difficult to manage them all effectively. A phone answering service can help you handle the influx of calls and provide personalized service to each caller.


After-hours support: If your business operates outside of regular business hours, a phone answering service can provide 24/7 support to your customers, ensuring that their needs are met even when you’re not available.


Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. A phone answering service can provide a cost-effective alternative while still ensuring that your calls are answered professionally.


A phone answering service can help you manage your incoming calls more efficiently, provide better customer service, and save time and money for your business.


3. What questions you must ask the Phone answering companies before hiring?

Before hiring a phone answering service, it’s important to ask the right questions to ensure that the service meets your business needs. Here are some questions to consider asking:

 

What types of services do you offer? It’s important to understand the services offered by the phone answering company and whether they align with your business needs.

 

What are your hours of operation? You need to know the hours that the phone answering company will be available to answer your calls.

 

How are calls handled? Find out how the phone answering company handles calls, including whether they provide live operators or an automated service.

 

What is your pricing structure? Understand how much the service will cost and what is included in the pricing.

 

Can I customize my service? Find out if the phone answering company can customize their service to meet your specific business needs.

 

What training do your agents receive? It’s important to know how the phone answering company trains their agents to ensure that they provide quality service.

 

Can I review call recordings or transcripts? Find out if the phone answering company provides call recordings or transcripts for review.

 

What is your data privacy and security policy? You want to ensure that the phone answering company has appropriate policies and procedures in place to protect your business and customer data.

 

By asking these questions, you can evaluate whether the phone answering service is a good fit for your business and make an informed decision.

 

4. What questions you must ask the Phone Answering companies before hiring?

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