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Top Phone Answering Service Companies in USA

Phone answering service companies in the USA can help businesses in several ways. A phone answering service can ensure that all incoming calls are answered promptly and professionally, giving your business a more polished and organized image. A phone answering service can provide customers with quick and efficient assistance, helping to resolve their queries or concerns. With a phone answering service, you can ensure that your business is available to customers around the clock, even outside of regular business hours. Employing a full-time receptionist can be expensive for a small business, but outsourcing this service to a phone answering company can be much more affordable. Depending on the nature of your business, a phone answering service can route calls to the appropriate department or staff member, ensuring that the right person handles each call. A phone answering service can take messages and relay them to you via email, text message, or voicemail, allowing you to stay on top of important calls even when you’re not available. A phone answering service can help your business provide better customer service, improve its image, and save costs, all while giving you more time to focus on your core business activities.

 

List of the Best Phone Answering Service Companies in USA

Synczer

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BUSINESS EXCELLENCE It is critical to select the greatest technology for your company's growth. Hiring an innovative IT services provider is the most straightforward approach to ensure that you are maximizing technology, increasing revenue, and staying ahead of the competition. PROGRESS To aid you in your role as a partner, we've collated your demands and awards to determine which can… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA

Decurtis

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By focusing on these three pillars, DeCurtis can assist clients in increasing safety and security, driving new revenue streams and enhancing the overall guest experience. The DeCurtis Experience Platform™ powers all of our solutions and turns any indoor space into a location-aware environment aimed at increasing health and safety while efficiently transforming the guest experience. HEALTH, SAFETY & SECURITY DeCurtis… Read More
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    Employees: 51 to 200
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    Min. Project amount: $25000
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    Country: USA
The most important thing one needs to know about ATI Creative Consulting (formerly ATI Graphics, Inc.) and CEO, Larry Bloom, is that our success is deeply rooted in the successes we have made for our clients. While web searches and traditional advertising direct business to our virtual doors, it is a steady stream of word-of-mouth referrals that make up the… Read More
“ATI Graphics, Inc. has been so terrific to work with that I have been non-stop recommending them at every opportunity. Not only are they creative and expert at what they do, but they deliver a great product on time—or early. ATI Graphics, Inc. is very respectful of our company’s budget—and always directs us toward the most cost-effective and efficient way of doing things. I can not more highly recommend ATI Graphics, Inc.” Julie Yusim, (Former) Director of Marketing, Duxler Complete Auto Care
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: U.S.A
Stephen Starr started Stephen B. Starr Design, Inc. in January 1991 after thirteen years of employment with design groups in Chicago. Stephen developed clients in the areas of healthcare, professional associations, banking, closely-held businesses, and nonprofit organizations. In 1995, Stephen became enamored with the opportunities to communicate via the internet and has since been an enthusiastic advocate of digital media… Read More
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    Employees: 0 to 1
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    Min. Project amount: $25000
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    Country: U.S.A

Lullabot

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Lullabot was founded in 2006 by Matt Westgate and Jeff Robbins with the initial goal of helping great organizations do big projects with Drupal. More than a decade later, we've accomplished that and so much more. Below is the fuller story of our history. Jeff Robbins and Matt Westgate met during the early stages of Drupal in 2005. Matt was a Drupal core developer who wrote and… Read More
As always, I am amazed by the quality and qualities of humans that constitute Lullabot. Dan Kessler Director of Technology, National Association of Music Merchants (NAMM)
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    Employees: 51 to 200
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    Min. Project amount: $25000
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    Country: U.S.A
Founded in May 2018, Full Cortex - is an agile growth marketing agency focused on helping companies grow. While working for numerous Boston-based B2B startups, such as award-winning and Shark Tank appeared Pavlok. We experienced the challenges of working with external teams and consultants. Additionally, we had difficulty finding a digital marketing agency that understood the specific problems that growing tech startups and B2B SaaS… Read More
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    Employees: 11 to 50
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    Min. Project amount: $25000
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    Country: U.S.A
At Full of Grace Marketing, we're on a mission to make the world more positive, purposeful, and full of grace through the use of modern technology and digital marketing. Positive. Purposeful. Full of Grace In 2013, Sarah Douglas took a leap of faith from her corporate job and founded Full of Grace Marketing. She began by helping family members with… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: U.S.A
We are the proverbial one-stop shop for all things web-related. Originally trained as hand-coders — some of us in the days of telnet (the precursor to the internet as we know it), we pride ourselves on our NON-reliance on WYSIWYG (What You See Is What You Get). If you can dream it, we can build it! Read More
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    Employees: 0 to 1
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    Min. Project amount: $25000
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    Country: U.S.A
We’re teachers, mentors, and seen‑it‑all‑beforers. Starting with your existing tools and practices, we make incremental improvements as you’re ready for them so that our process changes stick. Whatever issues you’re having with your software or your teams—we’ve likely seen them before, and we know how to solve them. Test Double agents are empathetic teachers and mentors, and we can’t wait to work with your team.… Read More
Test Double delivered a performance that in one case doubled our throughput . . . Steve continues to see around corners— identifying gaps in our architecture, proposing and implementing new approaches. I couldn’t imagine this project succeeding without his technical leadership. DAN CARROLL, CLEVER
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    Employees: 51 to 200
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    Min. Project amount: $25000
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    Country: USA

** Buyer's Guide **

1. What is the best phone answering service for small business in US?

There are several phone answering services available for small businesses in the US. The best one for you will depend on your specific needs and budget. However, here are some top options to consider:

 

Ruby Receptionists: This is a popular phone answering service that offers live receptionists to answer your calls and provide personalized service. They have plans starting at $299 per month.

 

AnswerConnect: This service provides 24/7 answering services and offers bilingual agents. They have plans starting at $50 per month.

 

Smith.ai: This service offers a virtual receptionist service that can handle your calls, schedule appointments, and more. They have plans starting at $140 per month.

 

VoiceNation: This service provides live answering services, as well as virtual receptionist services, and call center services. They have plans starting at $30 per month.

 

PATLive: This service offers live answering services, as well as bilingual agents and appointment scheduling. They have plans starting at $149 per month.

 

Before selecting a phone answering service, it’s important to assess your specific needs and budget and to compare the features and pricing of different providers to find the one that’s the best fit for your small business.

 

2. When should I opt for Phone answering Companies in USA?

You may want to consider opting for a phone answering service in the USA if you are a small business owner and find it challenging to handle all of your incoming calls by yourself or with a small team. Here are some specific situations where a phone answering service can be particularly beneficial:


Limited availability: If you or your team are frequently unavailable to answer calls due to meetings, appointments, or other work responsibilities, a phone answering service can ensure that all calls are answered promptly and professionally.


High call volume: If your business receives a high volume of calls, it may be difficult to manage them all effectively. A phone answering service can help you handle the influx of calls and provide personalized service to each caller.


After-hours support: If your business operates outside of regular business hours, a phone answering service can provide 24/7 support to your customers, ensuring that their needs are met even when you’re not available.


Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. A phone answering service can provide a cost-effective alternative while still ensuring that your calls are answered professionally.


A phone answering service can help you manage your incoming calls more efficiently, provide better customer service, and save time and money for your business.


3. What questions you must ask the Phone answering companies before hiring?

Before hiring a phone answering service, it’s important to ask the right questions to ensure that the service meets your business needs. Here are some questions to consider asking:

 

What types of services do you offer? It’s important to understand the services offered by the phone answering company and whether they align with your business needs.

 

What are your hours of operation? You need to know the hours that the phone answering company will be available to answer your calls.

 

How are calls handled? Find out how the phone answering company handles calls, including whether they provide live operators or an automated service.

 

What is your pricing structure? Understand how much the service will cost and what is included in the pricing.

 

Can I customize my service? Find out if the phone answering company can customize their service to meet your specific business needs.

 

What training do your agents receive? It’s important to know how the phone answering company trains their agents to ensure that they provide quality service.

 

Can I review call recordings or transcripts? Find out if the phone answering company provides call recordings or transcripts for review.

 

What is your data privacy and security policy? You want to ensure that the phone answering company has appropriate policies and procedures in place to protect your business and customer data.

 

By asking these questions, you can evaluate whether the phone answering service is a good fit for your business and make an informed decision.

 

4. What questions you must ask the Phone Answering companies before hiring?

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