RankFirms

Get Listed

Top Phone Answering Service Companies

Phone answering services can provide various benefits for businesses and individuals alike. Phone answering services ensure that your customers can always reach a live person, even outside of business hours. This can help improve customer satisfaction and loyalty. By outsourcing your phone answering to a third-party service, you can free up your staff to focus on other essential tasks. This can help improve efficiency and productivity. Hiring a full-time receptionist can be expensive, especially for small businesses. Phone answering services provide a more affordable alternative, allowing you to pay only for the calls you receive. Phone answering services can be customized to meet your specific needs. You can choose when and how calls are answered, and you can also specify the types of calls that should be forwarded directly to you. A professional phone answering service can help give your business a more polished image. Callers will be greeted with a friendly and professional voice, creating a positive first impression. Phone answering services can be a valuable tool for businesses and individuals who want to provide excellent customer service, improve efficiency, and save money.

 

List of the Best Phone Answering Service Companies

Cambium Group started as the home of wedding gift lists - but now The Cambium Group encompasses so much more, supporting customers through life’s milestones every step of the way. Through our flagship brands The Wedding Shop, The Wedding Present Company and Prezola, we help engaged couples build their dream gift lists with an obsessive focus on gold star customer… Read More
Visit Website
  • Dollar
    Employees: 51 to 200
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: UK
THE SOURCE FOR CREATIVE CANNABIS & BEER MARKETING We take a progressive, forward-thinking approach so your dispensary or brewery will stand out from the crowd. OUR SPECIALTIES - Email campaigns that people actually open, take action on, and that lead to paying customers. - Marketing automations that will drive revenue for your business while you sleep! - Custom, top-of-the-line WordPress… Read More
Visit Website
  • Dollar
    Employees: 2 to 10
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
44 Degrees North Partners is a strategic communications, investor relations and reputation management consultancy with expertise in building brand awareness, strategic alignment and stakeholder advocacy. We elevate our clients'​ performance and reputation through Communication Leadership, a disciplined business capability and process that drives increased profitability in a networked world. We believe communication is a strategy, not a function. The leaders… Read More
With decades of experience, as a practitioner and consultant, in investor relations, reputation management and strategic communications, Susan, founder of 44 Degrees North Partners, brings valuable business perspective as a trusted advisor to C-suite leaders and Board members on stakeholder engagement and communication strategy. Guided by strong purpose and principles, Susan has earned respect for well-reasoned insights and recommendations that advance organizational performance. Susan Kahn
Visit Website
  • Dollar
    Employees: 2 to 10
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
Vermont Web Design a full-service web design company in Montpelier specializing in custom WordPress websites for nonprofits, small businesses, and institutions nationwide. Read More
Visit Website
  • Dollar
    Employees: 10 to 49
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
Domain Atrix Web Design form to function, a virtual representation of your business that is true to your aesthetics. Logos, Business Cards, Brochures, Flyers. Custom, simple, and beautiful. Just how life should be. The Web is a shopping mall. Allow us to design your storefront.   Read More
Visit Website
  • Dollar
    Employees: 2-9
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
Chit Chat Media Group Management and design of social media campaigns. Our services range from evaluating your social profiles and online presence and building and maintaining your online presence to get the maximum value from social media without you having to spend your time online. Read More
Visit Website
  • Dollar
    Employees: 0-1
  • Dollar
    Min. Project amount: $25000
  • Dollar
    Country: USA
Bunker Hill Media with our team of expert story tellers and marketing pros, we’ll be able to reach your audience with content that they really want to see. From initial concept to final edits in post-production, we can do it all at Bunker Hill Media. We love making videos that people actually want to watch. Our tiny team has the… Read More
Visit Website
  • Dollar
    Employees: 2 to 10
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
Navadise Media are an innovative Digital Media Marketing company that creates unforgettable Digital content for your website, TV commercial, or Marketing Campaign. We pride ourselves in staying up-to-date with the newest technology. Read More
Visit Website
  • Dollar
    Employees: 2 to 10
  • Dollar
    Min. Project amount: $25000
  • Dollar
    Country: USA
Global Messaging Network, Inc. (GMN) is a leading, state-of-the-art national business call center and live answering service that offers companies of all sizes an alternative or supplement to an in-house receptionist while enhancing their business phone image. With our creative and effective technology, we can answer your existing phone lines and deliver your messages to you within seconds via text… Read More
Visit Website
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
“A well known retailer was running a heavy advertising schedule and expected great results. It worked... sort of. The in-store sales clerks were so busy they let voice mail get the calls they couldn’t take. They learned later that many potential customers just hung up on the impersonal voice mail. Timely answering services from Answerfone could have saved they day… Read More
Visit Website
  • Dollar
    Employees: 11 to 50
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA

** Buyer's Guide **

1. What is Phone Answering Service?

Phone answering services are third-party companies that provide live answering services for businesses and individuals who need help managing their incoming phone calls. These services are typically staffed by trained professionals who answer calls on behalf of the client, using scripts and information provided by the client to handle calls according to their specific needs.

 

Phone answering services can provide a range of services, including basic call answering, message taking, appointment scheduling, and call forwarding. They can also provide additional services like bilingual answering, call screening, and after-hours support.

 

Businesses of all sizes can benefit from phone answering services, as they allow companies to improve their customer service, handle a higher volume of calls, and free up internal resources to focus on other tasks. Phone answering services can also be a cost-effective alternative to hiring a full-time receptionist or call center staff, as businesses only pay for the services they use. Overall, phone answering services are a valuable tool for managing incoming phone calls and improving overall customer satisfaction.

 

2. What Do Phone Answering Service Companies Do?

Phone answering services provide a range of services designed to help businesses and individuals manage their incoming phone calls. Here are some of the common tasks that a phone answering service can perform:


Answer calls on behalf of the client: Phone answering services provide a live person to answer incoming calls on behalf of the client. The answering service can provide a professional greeting and take a message or transfer the call according to the client’s instructions.


Take messages: Phone answering services can take detailed messages and forward them to the client via email, text message, or through an online portal. This ensures that clients never miss an important message, even if they are unavailable to take calls.


Schedule appointments: Phone answering services can schedule appointments and manage a client’s calendar. This can help businesses streamline their scheduling process and reduce the risk of double bookings or missed appointments.


Handle customer inquiries: Phone answering services can provide basic customer service support, answering common questions about a client’s products or services. They can also assist with billing, account management, and other customer service-related tasks.


Forward calls: Phone answering services can forward calls to the client’s phone, ensuring that important calls are never missed. This can be especially helpful for businesses with remote or on-the-go employees.

 Phone answering services can help businesses and individuals manage their phone calls more efficiently, providing a professional image and improving customer satisfaction.

 

3. How Much Do Phone Answering Service Companies Charge For Their Services?

The cost of phone answering services can vary depending on a variety of factors, including the level of service provided, the number of calls received, and the duration of calls. Some phone answering services charge a flat monthly fee, while others charge per call or minute.

 

 

In general, basic phone answering services can range from around $30 to $100 per month, while more advanced services like appointment scheduling, call screening, and after-hours support may cost more. Per-call or per-minute charges can range from a few cents to a few dollars per call, depending on the complexity of the call and the level of service provided.

 

 

Some phone answering services also offer customized pricing packages based on the specific needs of the client, such as the number of calls received or the level of support required. It’s important to research different phone answering services and compare pricing and features to find the best fit for your needs and budget.

 

4. Why Hire Phone Answering Service Company?

There are many reasons why businesses and individuals may choose to hire a phone answering service. Here are a few of the most common reasons:

 

Improved customer service: A phone answering service can ensure that your customers can always speak with a live person, even outside of business hours. This can help improve customer satisfaction and loyalty, leading to increased sales and referrals.

 

Increased efficiency: By outsourcing your phone answering to a third-party service, you can free up your staff to focus on other essential tasks. This can help improve efficiency and productivity, allowing you to grow your business without increasing headcount.

 

Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. Phone answering services provide a more affordable alternative, allowing you to pay only for the calls you receive. This can help reduce overhead costs and improve your bottom line.

 

Flexibility: Phone answering services can be customized to meet your specific needs. You can choose when and how calls are answered, and you can also specify the types of calls that should be forwarded directly to you. This can help you manage your time more effectively and ensure that you never miss an important call.

 

Professionalism: A professional phone answering service can help give your business a more polished image. Callers will be greeted with a friendly and professional voice, creating a positive first impression and helping to build trust with your customers.

 

Hiring a phone answering service can provide many benefits for businesses and individuals alike, helping to improve customer service, increase efficiency, reduce costs, and enhance professionalism.

 
Start Branding Banner Ads
Best Firms Award
Get Connected with Right Agency

Latest Firm

Follow us

Facebook Twitter Youtube