Managed Service Providers (MSPs) are companies that provide a range of IT services and support to businesses and organizations. MSPs are responsible for managing and monitoring their clients’ IT infrastructure, including hardware, software, networks, and security. Some of the services that MSPs offer include:

Network management: MSPs manage their clients’ network infrastructure, including switches, routers, and firewalls. They ensure that the network is running efficiently and securely and can quickly respond to any issues that arise.

Help desk support: MSPs provide technical support to their clients’ employees, either remotely or on-site. This includes troubleshooting and resolving IT-related issues, answering questions, and providing guidance and advice.

Data backup and recovery: MSPs ensure that their clients’ data is backed up regularly and can be recovered in the event of a disaster. This can include both on-site and off-site backups to ensure maximum data protection.

Cybersecurity: MSPs help protect their clients from cyber threats by implementing security measures such as firewalls, antivirus software, and intrusion detection systems. They can also provide ongoing security awareness training to employees to help prevent security breaches.

Cloud services: MSPs can help clients migrate their IT infrastructure to the cloud and manage cloud-based services. This can include cloud hosting, cloud-based storage, and Software as a Service (SaaS) solutions.

MSPs typically offer these services on a subscription basis, charging their clients a monthly fee based on the level of support required. This allows businesses to budget for their IT expenses and ensures that they have access to the support they need without having to maintain their own IT staff.