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Top Google Review Management Software

Over 90% of consumers read online reviews before visiting a business, and Google reviews influence purchase decisions for 63% of shoppers. (Source)

In today’s digital landscape, online reviews play a pivotal role in shaping public perception and driving customer decisions. For businesses seeking to build trust and credibility, managing Google reviews effectively is essential. Google review management software streamlines the process of monitoring, collecting, and responding to customer feedback, empowering brands to enhance their reputation and encourage positive customer experiences. Whether you’re a small business or a large enterprise, the right software can help you gain valuable insights, boost your ratings, and increase customer loyalty. Explore the top solutions available to find the best fit for your needs.

List of the Best Google Review Management Software

SAAS First (GBD Consulting and Services)

Best Email Marketing Software

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SAAS First offers an all-inclusive solution tailored for SaaS firms, bolstering their email marketing prowess through personalized campaigns and instant analytics. It empowers precise audience segmentation, leveraging CRM data or user behaviors, while delivering tailored notifications to boost engagement. With live tracking of campaign performance, it fosters data-driven strategies for future initiatives, making it an invaluable asset for enhancing marketing… Read More

  • Features

    • Campaign Analytics
    • Campaign Scheduling
    • CAN-SPAM Compliance
    • Contact Management
    • Reporting/Analytics
    • Customizable Fields
    • Mobile Optimization

  • Category Type

    Email Marketing Software

  • Price

    $45 Per Month

Invoicera (INVOICERA)

Best Recruitment and Applicant Tracking System

0 (0)
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Invoicera is the most powerful custom invoicing and billing software serving 3 million business experts and firms worldwide for last 14 years. Invoicera helps to automate and simplify your business processes and communication with online invoicing and payments, expense management, recurring/subscription billing, client/vendor panels, time tracking, workflows, multi companies, multilingual & multi-currency support, staff permissions, financial reporting & analysis, purchase order… Read More

  • Features

    • Billing and Invoicing Features

  • Category Type

    Billing and Invoicing

  • Price

    Monthly Payment, Free 30 Days Trial

RECRU (RECRU)

Best Recruitment and Applicant Tracking System

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We have been in the personnel business for over 8 years and we have mediated over 20 thousand job contracts all over Europe. Our clients are companies that are looking for high quality people and recruiters who need to manage HR effectively with sophisticated tools. We provide efficient tools and tailor them to our client’s needs. Read More

  • Features

    • Recruting Features
    • Apllication Tracking Features

  • Category Type

  • Price

    30 Days Trial

Swing2App

Build your Mobile App Without Code

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Swing2app is an app creation software platform that aims to offer exemplary mobile app services (Android & iPhone) to enable everyone to build a mobile app in a few simple steps without any coding knowledge. Swing2App is one of the fastest-growing mobile app-building platforms. We are helping businesses to develop their own mobile apps without any coding skills or programming… Read More

  • Features

    • App Development Features
    • Code Refractoring
    • Access Control
    • Collaboration tools

  • Category Type

  • Price

    Monthly, Annual Subscription, Quote Based, One-Time Payment, Free

NetSuiteCRM (Oracle)

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NetSuite CRM is the only cloud solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support. NetSuite Partner Relationship Management (PRM) enables real-time information flow that enhances visibility, boosts collaboration between you and your… Read More

  • Features

    • Contact Management
    • Lead Management Features
    • Sales Force Automation Features
    • CRM Features
    • Email Integration
    • Custom Dashboards
    • Collaboration tools

  • Category Type

    CRM Sofwtare

  • Price

    Contact Vendor

myBooks (Zetran)

Free Online Accounting Software

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myBooks accounting software is one of the easiest and simple accounting software available for any type of small business. myBooks is completely online app with cloud backed security. Also myBooks is available for Android and iOS App. Check out today. Read More

  • Features

    • Accounts Payable, Bank Reconciliation
    • Booking Management

  • Category Type

  • Price

    99 or 249 Rs per Month

Wave (Wave Financial)

The best free financial software for small businesses.

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Wave is award-winning free accounting software that provides innovative financial services to small- and micro-businesses worldwide. By improving cash flow (Payments), delivering money to employees (Payroll), helping businesses get paid (Invoicing), preparing for tax time, and providing business insights (Accounting, Receipts). This accounting system covers the spectrum of a small business owner's financial life and helps businesses grow and thrive. Read More

  • Features

    • Accounts Payable
    • Project Accounting

  • Category Type

Vultus Recruit (Vultus)

Best Applicant Tracking System

4.90625 (4)
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Vultus Recruit is the most affordable cloud-based applicant tracking system and recruitment solution that allows you to discover talent, connect with human resources and find your most appropriate Recruit. Top features include streamlined job management, smart resume search, stress-free candidate sourcing, unlimited mass mailing, pipeline tracking, essential integrations, easy-to-use CRM, and growth measurement. Give your staffing company a competitive edge… Read More

  • Features

    • Candidate Management
    • Multi-Channel Integration

  • Category Type

  • Price

    $18.99 Per Month

Alpha Anywhere ( Alpha Software Corporation)

Mobile App Development Software for Business

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The Alpha software platform is the only unified mobile app development and deployment environment with distinct “no-code” and “low-code” components. Using the Alpha TransForm no-code product, business users and developers can take full advantage of all the capabilities of the smartphone to turn any form into a mobile app in minutes, and power users can add advanced app functionality with Alpha… Read More

  • Features

    • Compatibility Testing
    • Debugging

  • Category Type

Revamp CRM (Revamp CRM)

A CRM built from the ground up for B2B & B2C eCommerce

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All-in-one CRM for your Sales, Marketing & eCommerce Teams. Revamp CRM fits in perfectly with any of the integrated platforms. Enjoy the way it works with quick installation as well as the vast variety of out-of-the-box features and preferences in case you need some customization. It is a centralized space for all customer profiles and sales representatives' interaction data with… Read More

  • Features

    • Calendar & Task
    • Contact Management

  • Category Type

    CRM Sofwtare

  • Price

    $19 Per Month

** Buyer's Guide **

1.What features should I look for in Google review management software?

When evaluating Google review management software, look for these key features:

  1. Centralized Dashboard:
    A unified interface to monitor and manage all Google reviews across multiple locations or listings.

  2. Automated Review Monitoring:
    Real-time alerts or notifications for new reviews, so you can respond promptly.

  3. Review Response Tools:
    The ability to reply directly to reviews from within the platform, with options for response templates to ensure timely and consistent replies.

  4. Review Generation Tools:
    Features that help you request reviews from customers via email, SMS, or links, making it easy to collect more positive feedback.

  5. Sentiment Analysis:
    Automated tools that analyze review text to gauge overall customer sentiment and highlight common themes or issues.

  6. Reporting and Analytics:
    Insights into review trends, average ratings, response times, and performance across different locations or over time.

  7. Multi-Platform Support:
    The option to manage reviews not just from Google, but also from other sites like Yelp, Facebook, and TripAdvisor, if relevant.

  8. Integration Capabilities:
    Compatibility with CRM systems, marketing tools, or other business software to streamline workflows.

  9. User Management and Permissions:
    The ability to assign roles and permissions to different team members, ensuring the right people can access and manage reviews.

  10. Compliance and Security:
    Data protection features and compliance with privacy regulations to safeguard customer information.

Choosing software with these features will help you efficiently manage your online reputation, improve customer satisfaction, and gain actionable insights from your Google reviews.

2.How does Google review management software help improve my business reputation?

Google review management software can significantly improve your business reputation in several ways:

1. Faster Response Times:
By consolidating all your reviews and sending you real-time alerts, the software enables you to respond quickly to customer feedback—showing you care and resolving issues before they escalate.

2. Enhanced Customer Engagement:
Prompt, thoughtful responses to both positive and negative reviews demonstrate professionalism and attentiveness, which builds trust with both existing and potential customers.

3. Increased Positive Reviews:
Many tools include features to request reviews from satisfied customers, making it easier to gather more 5-star ratings and boost your overall score.

4. Consistent Brand Voice:
With response templates and user permissions, your team can reply to reviews in a consistent, professional manner, reinforcing your brand’s image.

5. Reputation Monitoring and Insights:
Analytics and sentiment analysis help you identify trends, recurring problems, or areas for improvement, allowing you to address issues proactively and enhance customer satisfaction.

6. Competitive Advantage:
A strong, well-managed online reputation helps you stand out from competitors, attracting more customers who trust businesses with high ratings and active engagement.

By streamlining the process of monitoring, responding to, and generating Google reviews, review management software empowers you to build a positive online reputation, strengthen customer relationships, and ultimately grow your business.

3.Can the Google review management software integrate with my existing CRM or POS system?

Yes, many Google review management software solutions offer integration capabilities with popular CRM (Customer Relationship Management) and POS (Point of Sale) systems. These integrations can provide several benefits:

  • Automated Review Requests: After a sale or customer interaction recorded in your POS or CRM, the software can automatically send review requests to customers, increasing your chances of receiving more feedback.
  • Centralized Customer Data: Integrating review data with your CRM allows you to view customer feedback alongside purchase history and other interactions, giving you a more complete view of each customer.
  • Personalized Follow-Ups: You can tailor your review responses or follow-up communications based on customer profiles and previous interactions stored in your CRM.
  • Streamlined Workflows: Integrations reduce manual data entry and make it easier for your team to manage reviews as part of your existing business processes.

When choosing review management software, check for compatibility with your current CRM or POS system—either through built-in integrations, APIs, or third-party connectors like Zapier. This will ensure you get the most value from your investment and create a seamless experience for your team.

4.What is the typical cost of Google review management software?

The typical cost of Google review management software varies based on features, number of locations, and the provider. Here is a general overview:

1. Entry-Level Plans:

  • Usually start around $20–$50 per month for a single location.
  • These plans often include basic review monitoring, notifications, and simple response tools.

2. Mid-Tier Plans:

  • Range from $50–$150 per month per location.
  • Added features may include automated review requests, sentiment analysis, more advanced analytics, and integration options.

3. Enterprise Plans:

  • Can cost $150–$500+ per month—sometimes custom quoted, especially for businesses with multiple locations or advanced needs.
  • These plans typically offer multi-location management, advanced reporting, API access, custom branding, and additional support.

4. Free or Limited Versions:

  • Some providers offer free versions or limited-time trials with reduced functionality, suitable for very small businesses or those wanting to test the platform.

Additional Factors Influencing Cost:

  • Number of users or team members
  • Volume of review requests sent
  • Integration with other business tools (CRM, POS, etc.)
  • Level of customer support

When comparing options, consider both your current needs and potential future growth. Most providers display pricing on their websites or offer custom quotes based on your requirements.

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