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Top Virtual Receptionist Companies in USA

Virtual receptionist companies in the USA can help businesses in a variety of ways, Virtual receptionists can handle incoming calls for businesses, greet callers, answer questions, take messages, and transfer calls to the appropriate person or department. Virtual receptionists can help businesses manage their schedules by setting appointments, reminding clients of upcoming appointments, and rescheduling appointments as needed. Virtual receptionists can help businesses provide excellent customer service by answering questions, resolving issues, and responding to customer inquiries. Virtual receptionists can assist businesses with administrative tasks, such as data entry, email management, and document preparation. By outsourcing receptionist services to a virtual receptionist company, businesses can save money on overhead costs such as salaries, benefits, and office space. Virtual receptionist companies can provide businesses with a cost-effective and efficient solution for managing their calls, scheduling, customer support, and administrative tasks.

 

List of the Best Virtual Receptionist Companies in USA

Win-Pro: Singapore’s Premier IT Support and IT Services Provider Since 1993 With over three decades of excellence in the IT industry, Win-Pro has established itself as Singapore’s most trusted IT managed services provider (MSP). Our comprehensive suite of IT Services and unparalleled IT Support have positioned us as the go-to partner for businesses seeking to thrive in the digital age. Read More
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    Employees: 11 to 50
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    Min. Project amount: $1,000+
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    Country: Singapore
Telepathy Infotech – Your Trusted IT Solutions Partner Telepathy Infotech is a leading software development company specializing in web development, mobile app development, IoT solutions, blockchain development, AI & machine learning, and cloud computing. We offer custom software solutions tailored to meet the unique needs of businesses across various industries. Our expert team is dedicated to delivering high-quality, scalable, and… Read More
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    Employees: 51 to 100
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    Min. Project amount: $5,000+
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    Country: Casper, WY
Onex Software is a global technology company specializing in custom software development, mobile and web applications, AI, and enterprise solutions. With 7+ years of experience and 200+ successful projects, we empower businesses with innovative, scalable, and high-quality digital solutions. Read More
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    Employees: 11 to 50
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    Min. Project amount: $10,000+
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    Country: İzmir, Türkiye
SaivionIndia Outsourcing Services is a leading service provider company which has been providing the offshore IT/ITeS outsourcing services to our global clientele since 2013. We are the top most service providers in popular market domains like Product listing, Data Entry, E-commerce Data Entry, Web Design & Development, Multimedia, ePublishing, Photo Editing, SEO, Content Writing and check what we do which… Read More
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    Employees: 11 to 50
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    Min. Project amount: $1,000+
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    Country: New Delhi, INDIA
We provide managed IT services in the Middle East, Central Asia, and U.K as a top managed IT services provider! SAT Microsystems is an IT service provider that delivers exceptional customer service. Our products, services, and technology are designed around the values of risk-taking, innovation, and value-adding, focused relentlessly on weaving seamless customer experiences. To achieve our fundamental objective of… Read More
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    Employees: 251 to 500
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    Min. Project amount: $250,000+
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    Country: Jeddah, Saudi Arabia
Elite mCommerce develops native eCommerce mobile apps which supports eCommerce platforms such as Magento and PrestaShop. Presently, it is one of the leading eCommerce app development company. Elite mCommerce is an innovative eCommerce mobile app builder that provides ready-made mobile app solutions tailored for various businesses. Whether you run a retail store, grocery delivery service, meat delivery business, or use… Read More
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    Employees: 101-250
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    Min. Project amount: Undisclosed
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    Country: NJ, United States

Ecom Buzz

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Best SEO company in India provides high-quality SEO services to help businesses improve their online visibility, generate more traffic, and increase revenue. We offer a range of SEO services, including keyword research, on-page optimization, link building, and content creation, tailored to each client's needs. Read More
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    Employees: 0 to 10
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    Min. Project amount: $1,000+
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    Country: Kolkata, India
In Time Tec South Korea is an award-winning software development company with a team of expert software developers and technology enthusiasts who always believe in delivering high value and security to clients. We are a group of over a thousand software engineers and consultants with clients all over the world. We offer a wide array of IT services and solutions… Read More
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    Employees: 1,000 - 9,999
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    Min. Project amount: $5,000+
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    Country: Seoul, South Korea
Founded in 2011, Nirvana XP is based in Henderson, Las Vegas, Nevada, and has a team of over 50 employees. We provide smart, AI-driven point-of-sale systems for restaurants, helping them run smoothly with features like handheld devices, self-serve kiosks, and real-time reports. Our system makes managing orders, inventory, and payments easy. We proudly serve over 100 clients in India and… Read More
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    Employees: 51-100
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    Min. Project amount: $25000
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    Country: Henderson, NV
WebDesk Solution: Pioneering Digital Innovation At WebDesk Solution, we are a dynamic digital agency specializing in custom web design & development, eCommerce, mobile app development, and API integration. As certified partners with leading digital commerce platforms such as BigCommerce, Adobe Commerce, Shopify, Shift4Shop, and PrestaShop, we deliver top-notch solutions tailored to your business needs. With over 12 years of solid… Read More
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    Employees: 1 - 50
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    Min. Project amount: $1,000 - $10,000
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    Country: NY, USA

1. What is the average cost charged by the top Virtual Receptionist companies in the USA?

The average cost charged by top virtual receptionist companies in the USA can vary depending on a number of factors, including the level of service required, the number of calls or minutes needed, and the features included in the plan. However, based on my knowledge cutoff of 2021-09, here are some approximate ranges:

 

Conversational: Their basic plan starts at $149 per month for 100 live answering minutes and goes up to $1,099 per month for 1,000 live answering minutes.

 

Gabbyville: Their plans start at $199 per month for 100 receptionist minutes and go up to $949 per month for 500 receptionist minutes.

 

Ruby Receptionists: Their plans start at $309 per month for 100 receptionist minutes and go up to $989 per month for 500 receptionist minutes.

 

AnswerConnect: Their plans start at $239 per month for 100 receptionist minutes and go up to $1,099 per month for 1,000 receptionist minutes.

 

Smith.ai: Their plans start at $140 per month for 20 receptionist minutes and go up to $1,440 per month for 240 receptionist minutes.

 

It’s important to note that these prices are subject to change and may vary depending on the specific needs of the business. It’s recommended to contact each provider directly to get a more accurate and personalized quote.

 

2. When should I opt for Virtual Receptionist Companies in USA?

Virtual receptionist companies in the USA can be a good choice for businesses in several situations. Here are some examples:


Cost-effective solution: If you are a small or medium-sized business and cannot afford to hire a full-time receptionist or if you don’t have enough office space, outsourcing receptionist services to a virtual receptionist company can be a cost-effective solution.


Improved customer service: If you want to provide excellent customer service but don’t have the resources to handle incoming calls, outsourcing to a virtual receptionist company can ensure that all calls are answered promptly and professionally, which can improve customer satisfaction and retention.


Flexible staffing: If your business has fluctuating call volumes, virtual receptionist companies can provide you with a flexible staffing solution. You can adjust your plan as needed to meet your changing call volume requirements

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Time-saving: If you want to focus on core business activities and do not have the time to handle administrative tasks or answer calls, outsourcing to a virtual receptionist company can save you time and allow you to focus on growing your business.


Business continuity: If you want to ensure that your calls are always answered, even when you are out of the office, on vacation, or during off-hours, outsourcing to a virtual receptionist company can provide you with uninterrupted service and business continuity.


Overall, if you want to enhance your business’s professionalism, save time and money, and provide excellent customer service, outsourcing to a virtual receptionist company can be a good choice.

 

3. How do I hire the top Virtual Receptionist Company in United States?

To hire the top virtual receptionist company in the United States, here are some steps you can follow:

 

Identify your needs: Determine what services you need from a virtual receptionist company. Do you need help with answering calls, scheduling appointments, customer support, or administrative tasks? This will help you find a company that meets your specific needs.

 

Research companies: Look for top virtual receptionist companies in the United States. Read online reviews, check out their website, and compare their pricing and features to find the best fit for your business.

 

Check their experience: Look for companies with years of experience in the industry. Experience is an indicator of expertise, and a company with a proven track record can provide you with reliable service.

 

Check their availability: Make sure the virtual receptionist company you choose offers service during your business hours and can handle the volume of calls you expect to receive.

 

Evaluate their customer service: Look for a virtual receptionist company that offers excellent customer service. Check if they have a dedicated customer support team and whether they are responsive and helpful when you have questions or concerns.

 

Take a free trial: Most virtual receptionist companies offer a free trial period. Take advantage of this to test their service and see if it meets your expectations.

 

Sign up for a plan: Once you have found the best virtual receptionist company for your needs, sign up for a plan that meets your requirements.

 

 Hiring the top virtual receptionist company in the United States requires research, careful consideration of your needs, and an evaluation of the company’s experience, customer service, and pricing. By following these steps, you can find a company that can provide you with reliable and cost-effective receptionist services.

 

4. How To Choose The Right Virtual Receptionist Agency For Your Business In US?

Choosing the right virtual receptionist agency for your business in the US can be a critical decision that can impact your business’s success. Here are some factors to consider when selecting a virtual receptionist agency:

 

Services offered: Look for a virtual receptionist agency that provides the services you need for your business. Determine if you need services like call answering, appointment scheduling, order processing, or customer service, and make sure the agency you choose can meet those needs.

 

Industry experience: Consider a virtual receptionist agency that has experience working in your industry. They will be more familiar with your business’s unique needs and challenges and will be better equipped to handle them.

 

Availability: Choose an agency that can provide services during your business hours and can handle the volume of calls you expect to receive. Ensure that they have backup plans in case of an emergency or unexpected call volume.

 

Technology and equipment: Ensure that the agency uses the latest technology and equipment to provide reliable and efficient services. They should have a secure and reliable platform for communication and customer data management.

 

Professionalism and customer service: Look for an agency that is professional and has friendly and well-trained staff. They should be able to handle customer queries and complaints efficiently and provide excellent customer service.

 

Pricing and contracts: Compare pricing and contract terms from different virtual receptionist agencies to find a plan that suits your business needs and budget.

 

Reputation and references: Check online reviews and ask for references from the agency to get an idea of their reputation and the quality of their services.

 

Choosing the right virtual receptionist agency for your business in the US can help you provide exceptional customer service, improve your brand image, and save you time and resources. By considering these factors, you can make an informed decision and select an agency that best meets your business’s needs.

 
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