RankFirms

Get Listed
Menu

Top Phone Answering Service Companies in USA

The US telephone answering service industry generated over $2.2 billion in annual revenue, with more than 3,000 agencies nationwide. Growth rate averaged 4.5% annually. [Source]

The United States leads the way in professional phone answering services, offering businesses reliable solutions to manage customer calls efficiently. From small startups to large enterprises, companies across industries rely on specialized agencies to ensure every call is handled with care and professionalism. These services help organizations boost customer satisfaction, streamline operations, and improve brand reputation. With a diverse range of providers and advanced technologies, businesses can choose from tailored solutions that fit their exact requirements. Whether you need 24/7 support, bilingual operators, or industry-specific expertise, the USA’s top phone answering agencies have you covered.

 

List of the Best Phone Answering Service Companies in USA

Bunker Hill Media with our team of expert story tellers and marketing pros, we’ll be able to reach your audience with content that they really want to see. From initial concept to final edits in post-production, we can do it all at Bunker Hill Media. We love making videos that people actually want to watch. Our tiny team has the… Read More
Visit Website
  • Dollar
    Employees: 2 to 10
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
Navadise Media are an innovative Digital Media Marketing company that creates unforgettable Digital content for your website, TV commercial, or Marketing Campaign. We pride ourselves in staying up-to-date with the newest technology. Read More
Visit Website
  • Dollar
    Employees: 2 to 10
  • Dollar
    Min. Project amount: $25000
  • Dollar
    Country: USA
Global Messaging Network, Inc. (GMN) is a leading, state-of-the-art national business call center and live answering service that offers companies of all sizes an alternative or supplement to an in-house receptionist while enhancing their business phone image. With our creative and effective technology, we can answer your existing phone lines and deliver your messages to you within seconds via text… Read More
Visit Website
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
“A well known retailer was running a heavy advertising schedule and expected great results. It worked... sort of. The in-store sales clerks were so busy they let voice mail get the calls they couldn’t take. They learned later that many potential customers just hung up on the impersonal voice mail. Timely answering services from Answerfone could have saved they day… Read More
Visit Website
  • Dollar
    Employees: 11 to 50
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
Wainscot media helps marketers engage audiences with best-in-class custom content. We generate more customers for our clients while strengthening brand connection and commitment. With immersive writing, images and events, we rivet the attention of target audiences and lead them to action. Wainscot Health Communications creates compelling custom content for hospitals, pharmaceutical companies and medical practices. Wainscot, the consumer division of… Read More
Visit Website
  • Dollar
    Employees: 11 to 50
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA

Vimagery

0 (0)
At Vimagery, Inc., we focus our time, talent, and tenacity toward helping professional and personal service providers develop exceptional brands. We help those who want to win the desired attention of their ideal clients and reach new levels of income that they never thought possible. We do this by helping them to implement our proven step-by-step process to coordinate an… Read More
Visit Website
  • Dollar
    Employees: 11 to 50
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA

Happy Cog

0 (0)
Happy Cog design, build, and market websites, apps, digital products, & experiences. Our clients are global brands, publishers, higher ad, large nonprofits, and more. Read More
Visit Website
  • Dollar
    Employees: 51 to 200
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
Major Tom Agency is the next iteration of digital marketing — a full-service agency that’s been purpose-built to help organizations thrive in an increasingly complex landscape. We are a team of industry-leading specialists hand-picked from across the globe. We’ve been serving our partners from our offices in New York, Toronto, and Vancouver since 2000. We combine the top-level strategy you’d… Read More
Visit Website
  • Dollar
    Employees: 51 to 200
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
RL Computing is WBE certified and was established in 2000 by Renee Cerullo, in Buffalo NY, to help businesses and organizations integrate technology into their business practices and marketing. We are committed to working with each one of our clients to develop a customized solution that will help them grow and streamline their business. Read More
Visit Website
  • Dollar
    Employees: 2 to 10
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA
On Board Experiential is a brand experience agency built from a team of creative problem solvers, driven by an entrepreneurial spirit, and motivated by a nothing-is-impossible mentality. We love what we do and the people we do it with. And we LOVE to nail every opportunity thrown at us. Read More
Visit Website
  • Dollar
    Employees: 51 to 200
  • Dollar
    Min. Project amount: $ 25000
  • Dollar
    Country: USA

** Buyer's Guide **

1. What is the best phone answering service for small business in US?

There are several phone answering services available for small businesses in the US. The best one for you will depend on your specific needs and budget. However, here are some top options to consider:

 

Ruby Receptionists: This is a popular phone answering service that offers live receptionists to answer your calls and provide personalized service. They have plans starting at $299 per month.

 

AnswerConnect: This service provides 24/7 answering services and offers bilingual agents. They have plans starting at $50 per month.

 

Smith.ai: This service offers a virtual receptionist service that can handle your calls, schedule appointments, and more. They have plans starting at $140 per month.

 

VoiceNation: This service provides live answering services, as well as virtual receptionist services, and call center services. They have plans starting at $30 per month.

 

PATLive: This service offers live answering services, as well as bilingual agents and appointment scheduling. They have plans starting at $149 per month.

 

Before selecting a phone answering service, it’s important to assess your specific needs and budget and to compare the features and pricing of different providers to find the one that’s the best fit for your small business.

 

2. When should I opt for Phone answering Companies in USA?

You may want to consider opting for a phone answering service in the USA if you are a small business owner and find it challenging to handle all of your incoming calls by yourself or with a small team. Here are some specific situations where a phone answering service can be particularly beneficial:


Limited availability: If you or your team are frequently unavailable to answer calls due to meetings, appointments, or other work responsibilities, a phone answering service can ensure that all calls are answered promptly and professionally.


High call volume: If your business receives a high volume of calls, it may be difficult to manage them all effectively. A phone answering service can help you handle the influx of calls and provide personalized service to each caller.


After-hours support: If your business operates outside of regular business hours, a phone answering service can provide 24/7 support to your customers, ensuring that their needs are met even when you’re not available.


Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. A phone answering service can provide a cost-effective alternative while still ensuring that your calls are answered professionally.


A phone answering service can help you manage your incoming calls more efficiently, provide better customer service, and save time and money for your business.


3. What questions you must ask the Phone answering companies before hiring?

Before hiring a phone answering service, it’s important to ask the right questions to ensure that the service meets your business needs. Here are some questions to consider asking:

 

What types of services do you offer? It’s important to understand the services offered by the phone answering company and whether they align with your business needs.

 

What are your hours of operation? You need to know the hours that the phone answering company will be available to answer your calls.

 

How are calls handled? Find out how the phone answering company handles calls, including whether they provide live operators or an automated service.

 

What is your pricing structure? Understand how much the service will cost and what is included in the pricing.

 

Can I customize my service? Find out if the phone answering company can customize their service to meet your specific business needs.

 

What training do your agents receive? It’s important to know how the phone answering company trains their agents to ensure that they provide quality service.

 

Can I review call recordings or transcripts? Find out if the phone answering company provides call recordings or transcripts for review.

 

What is your data privacy and security policy? You want to ensure that the phone answering company has appropriate policies and procedures in place to protect your business and customer data.

 

By asking these questions, you can evaluate whether the phone answering service is a good fit for your business and make an informed decision.

 

4. What questions you must ask the Phone Answering companies before hiring?

NN

Start Branding Banner Ads
Best Firms Award
Get Connected with Right Agency

Latest Firm

Follow us

Facebook Twitter Youtube